Food & Beverage Manager (Comfort Hub Hotel, Kano state) at Venmac Resources Limited

JOB DESCRIPTION

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
• Preserve excellent levels of internal and external customer service.
• Design exceptional menus, purchase goods and continuously make necessary improvements.
• Identify customers’ needs and respond proactively to all of their concerns.
• Establish targets, KPI’s, schedules, policies and procedures.  
• Comply with all health and safety regulations.  
• Report on management regarding sales results and productivity.
• Oversee all aspects of the daily operation of the Apartment’s Room Service operation.
• Supervise all Room Service personnel.
• Respond to guest complaints in a timely manner.
• Ensure proper set-up, breakdown and maintenance of all banquet functions.
• Work with the GM and keep him/her informed of F&B issues as they arise.
• Organize all documentation for shift work on a daily basis including pre-shift reports.
• Ensure all staff are meeting all established standards of service through ongoing and recurrent training systems.
• Coordinate and monitor all phases of the Room Service operation.
• Ensure effective communications between each shift.
• Supervise the room service area in order to attract, retain, and motivate the employees.
• Ensure optimal level of service, quality, and hospitality are provided to guest.
• Ensure the timeliness and accuracy of the amenity set-up and delivery.
• Monitor and maintain proper running and cleanliness of banquet areas.
• Perform any other reasonable duties as required and directed.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.

About Venmac Resources Limited

Venmac Resources Limited is a hotel management company with an unmatched experience in the hospitality Industry. Over the years we have worked with reputable 3-5 star hotels across the nation, providing business solutions in the hospitality industry, and we have earned ourselves as one of the emerging hospitality management company committed to seeing our clients satisfied, hence our slogan ‘Thinking Beyond Boundaries’.

Job Details:

Method of Application

Interested and qualified candidates should forward their CV to: venmachospitality@gmail.com using the position as subject of email.