Restaurant Manager at Design Union

Job Role

A 5 – star hospitality brand on Victoria Island requires the services a Restaurant Manager to handle it’s fine dining restaurant:

JOB SUMMARY

Coordinating daily restaurant management operations.
Delivering superior food and beverage service and maximizing customer satisfaction.
Responding efficiently and accurately to restaurant customer complaints.
Coordinate daily Front of the House and Back of the House restaurant operations.
Deliver superior service and maximize customer satisfaction.
Regularly review product quality and research new vendors.
Organize and supervise shifts.
Appraise staff performance and provide feedback to improve productivity.
Estimate future needs for goods, kitchen utensils and cleaning products.
Ensure compliance with sanitation and safety regulations.
Manage restaurant’s good image and suggest ways to improve it.
Control operational costs and identify measures to cut waste.
Create detailed reports on weekly, monthly and annual revenues and expenses.
Promote the brand in the local community through word-of-mouth and restaurant events.
Recommend ways to reach a broader audience (e.g. discounts and social media ads).
Train new and current employees on proper customer service practices.
Implement policies and protocols that will maintain future restaurant operations

REQUISITE QUALIFICATIONS / EXPERIENCE

BSc degree in Business Administration; hospitality management or culinary schooling is a plus
Minimum of 5 years’ experience in similar position

REQUIRED SKILLS / ATTRIBUTES

Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
Proactive and keen eye for details
Familiarity with restaurant management software, like hotelplus.
Strong leadership, motivational and people skills
Acute financial management skills
Proficiency in the use of Enterprise wide software such as Hotelplus
Good knowledge of MS Office/Excel and Power point

About Design Union

design union (The group) is registered as a holding company in the British Virgin Islands and in the United Kingdom where its carries out development, planning and construction activities. The subsidiaries of design union offshore continue to carry out landmark projects in Africa with emphasis in Nigeria. We are involved in various sectors including infrastructure, real estate, educational institutions, corporate buildings spaces, oil and gas as well as residential. All projects executed by design union are delivered to international best practise standards.

Job Details:

Contract Type:	Full Time
Experience Required:	5 – 15 years
Education Level:	BA/BSc/HND
Gender:	Not Specification
Age:	N/A
Number of vacancies:	N/A
Salary:	N/A
Job Field:	Hospitality / Hotel / Restaurant
Location:	Lagos